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Elm Tree Primary School

'Growing Enquiring Minds'

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Safeguarding Support

At Elm Tree Primary, we are committed to safeguarding and promoting the welfare of all our children.  We expect all staff and volunteers to share this commitment. 


All adults and visitors who have had a DBS check (Disclosure and Baring Service) wear a green lanyard.  All other adults will be given a red lanyard and will be accompanied around school by a member of staff.  All visitors need to come to the front office and only authorised adults will be given access to the school site.  If parents need to speak to a member of the teaching staff, they must come to the front office in the first instance.


To keep all children safe at home time, if alternative arrangements are being made for collection, the parent of the pupil will need to contact the school to confirm arrangements or speak to a member of school staff.



Early Help Offer

At Elm Tree Primary, we recognise the challenges that families face and there may be times when you need extra help or support. If this is the case, please come and talk to us as there may be ways in which we can help.

School Early Help referrals include:

  • Mental Health Support Team 
  • Supporting Smiles
  • School Nurse Team
  • Attendance support through school meetings and EWO  (Education Welfare Officer)

Additionally, there are some great resources and links on Just One Norfolk website to help support families around subjects such as emotional and mental health. 

Just One Norfolk



Early Help Support.

In addition to school support and referrals, we can help families complete an Early Help  Assessment.  This is where we can map out what is working well within the family, plus together we identify any particular worries and what is making things difficult at home. If it is agreed that extra help is needed within the family home, a member of the Lowestoft Family Support Team  will be allocated to support the family.  This is usually over a 6 to 8 week period.  

For further information with this, please click the link below. 

Early Help Assessment guidance



Parenting Support Groups.


Suffolk are running a variety of parenting groups which are free and easy to sign up for. 

The Solihull programme runs for 10 weeks as focuses on parent and child relationships including behaviour management.   

Solihull parenting


The Triple P programme (Positive Parenting Programme) is an 8 week course with practical strategies to help improve family relationships and manage challenging situations.

For further details, please ask at school or clink on the link below. 

Suffolk Parent Hub



Child Protection


If you have a concern for a child please contact the school on

01502 562930.  You can also call Suffolk Social services  (Customer First) on 0808 800 4005.  For more information, click on the link.


If there is a threat to someone's life, please call 999.


If you have any concerns about a child at Elm Tree Primary, you should report these to a member of staff.  If you feel a child is at immediate risk, or is the subject of abuse, you should contact Mrs Sarah Baker who is our Designated Safeguarding Lead (DSL)and Pastoral Lead. 


Alternatively you should contact either Mrs Dawn Burton or Mrs Julia Halliday who are both Alternate Designated Safeguarding Leads.


Mrs Gemma Hurren is our Safeguarding and Child Protection governor.  


For more information, please read the following documents: 

Keeping Children Safe in Education 2023

At Elm Tree Primary School, the safeguarding of our children is the highest priority. Please use the link on Key Information to school policies and guidance for parents/carers in relation to safeguarding issues. 

Below are a number of links that are full of helpful tips and advice to safeguard you and your children.


The PANTS rule



Child Net

Internet matters


Parent Zone

Anti Bullying Alliance

International Watch Foundation


A family guide to film age recommendations.


The British Board of Film Classification  symbols are a familiar reference most of us use when considering the suitability of a film for our children.  These age recommendations are provided to help you decide what is appropriate viewing content for your child or for children in your care. 

Further guidance is available by following this link:    Film Age Recommendations




A guide to gaming age recommendations.


The Pan European Gaming Information (PEGI) rates games according to age,  content and suitability for young children.  They also offer visual content descriptors that add additional information about the games (for example, violence or bad language).

Further guidance is available by following this link:  Gaming Age Recommendations